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Meet Tom
Waiter presenting champagne to smiling diners at an elegant restaurant table setting.

Our Approach

At Agility Hospitality, we firmly believe in the power of LEAN and Six Sigma methodologies to unlock hidden potential within hospitality businesses. By adopting a “bottom-up & leader-led” approach to continuous improvement, we encourage leaders to foster an environment of trust and respect, empowering team members to contribute their ideas and creativity towards achieving shared goals.

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In an industry where routine tasks can often lead to significant inefficiencies, Agility Hospitality and The LEAN Hotelier aim to revolutionize the way hospitality businesses operate. We envision a sector where every process is optimized, waste is minimized, and efficiency is maximized, ultimately enhancing the guest experience, and driving business success.

At Agility Hospitality, our mission is clear: to empower hospitality businesses with the tools and knowledge needed to thrive in today’s competitive landscape. Through tailored training programs and bespoke LEAN transformation projects, we equip our clients with the skills to identify and eliminate inefficiencies, streamline operations, and achieve sustainable growth.

Why Choose Us

Meet Tom McDermott AKA The LEAN Hotelier

With a wealth of experience gained from renowned international brands such as Starwood, Cunard, Radisson, and Hilton, Tom McDermott AKA The LEAN Hotelier brings a unique perspective to the table. His tenure at Hilton, where he spearheaded the “Operational Excellence” continuous improvement program across Europe, Middle East & Africa, solidified his commitment to driving positive change within the industry.

Tom's Expertise

Tom's Expertise

Tom holds a LEAN Six Sigma Green Belt and has recently augmented his skill set with a Certificate in Data Analytics for Business from DKIT and a Professional Diploma in Transversal Skills from UCD and TU Dublin. His dedication to lifelong learning reflects our commitment to staying at the forefront of industry trends and best practices.

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Lean Six Sigma logo in green circle, symbolising efficiency and quality improvement methodologies.
Technological University Dublin logo, featuring name in English and Irish, with a blue circle background.
UCD Dublin logo featuring three castle turrets and a harp, emblematic of university's esteemed heritage in Ireland.
Dundalk Institute of Technology logo with Irish text and artistic bird design.

Join Us on the Journey

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